Sleep Australasia frequently asked questions
Buying, sizes and choosing your bed
How to choose a mattress, a bedhead and a base that work together, and how buying one works. We make the beds and sell them through furniture stores and mattress shops across Australia and New Zealand. We don’t sell direct. If your local store doesn’t stock us, ask them for the Sleep Australasia range, or call us and we’ll tell you who’s closest.
A. Buying from a retailer
Can I buy a Sleep Australasia bed directly from you?
No. We don’t sell direct. We make our beds in Melbourne and sell them through furniture stores and mattress shops around Australia and New Zealand. In a store you can lie on the mattress, see the fabric in daylight and ask questions before you buy.
My local furniture store doesn't stock Sleep Australasia. Can I ask them to get it in?
Yes, and it’s worth asking. Tell the store you’d like to see the Sleep Australasia range. They can call us and order it in. Most furniture stores and mattress shops will bring in a brand their customers ask for.
Can I just call you to find out which store is closest?
Yes. Call +61 3 8586 7000 or send a retailer enquiry with your suburb or postcode and the product you are interested in. Our team can help you find a nearby stockist. Orders are placed through your retailer.
Do you supply hotels, apartments and other commercial projects?
Get in touch and we’ll put you on to the right regional sales manager.
What should I take with me to the store?
Four numbers and one photo make the conversation much quicker:
- Your bed size, and how wide the wall behind it is
- The height from the floor to the windowsill or picture rail behind the bed
- Ceiling height, if the room is small
- A photo of the room, and anything you’re matching – timber, carpet, curtains
The store only has two bedheads on display. Can I order another one?
Yes. Bedheads and bases are made to order, so a retailer can order any shape in any of our fabrics, even if it isn’t on the floor. Ask to see the fabric swatch cards. Every collection is on them.
How long will a custom bedhead or base take?
Bedheads and bases are made to order, so it depends on the shape and the fabric. Your retailer will tell you how long it will take when you place the order.
B. The complete bed
What is a complete bed?
Three parts chosen together: the mattress you sleep on, the base underneath it and the bedhead behind it. Buy them as a set and the heights line up and the fabrics match, so the bed looks like one piece instead of three.
Do I have to buy all three parts at once?
No. You can buy each part on its own. If you’re buying bit by bit, start with the mattress and base, because they set the height the bedhead has to clear. Write down the fabric you like so the bedhead still matches later.
Will your bedhead fit a bed I already own?
Compatibility depends on the bedhead model and your existing base. Check the fitting options in the product details, then take your base brand, mattress size, height and fitting measurements to your retailer so they can confirm compatibility before you order.
C. Australian mattress sizes
These mattress dimensions are a guide. Bedhead and base dimensions can differ; ask your retailer to confirm the actual product measurements before ordering.
| Mattress size | Width × length |
|---|---|
| Single | 92 × 188 cm |
| King single | 107 × 203 cm |
| Double | 138 × 188 cm |
| Queen | 153 × 203 cm |
| King | 183 × 203 cm |
Need a long single, super king or custom size? Ask your retailer to confirm the available dimensions and compatible products.
What should I check before ordering a bedhead?
Confirm the mattress size, the actual bedhead width and height, and how the chosen model attaches to your base. Measure your available wall space, skirting, nearby power points and access route. Mattress dimensions are not the same as finished bedhead dimensions.
Use the product details to check whether buttons, charging ports and fitting choices are available on that model. See the bedhead collection, then ask your retailer to check your measurements and configuration before ordering.
Find a Sleep Australasia retailer
Tell us your suburb or postcode and the product you are interested in. Our team can help you find a nearby retailer. Sleep Australasia products are purchased through our retail partners.